1. Consultation or Quote:

• The process often begins with an initial consultation between the client and the cleaning service. This can be done in person, over the phone, or through online communication.

• During the consultation, the cleaning service gathers information about the client's cleaning needs, preferences, the size of the home, any specific areas of concern, and the desired frequency of cleaning.

• You can Schedule a Consultation online here.
   

2. Service Package Selection:

• Based on the information gathered, the client and the cleaning service discuss and determine the most suitable service package. This may include deciding on the type of cleaning (e.g., regular, deep cleaning) and the frequency (e.g., weekly, bi-weekly, monthly).
   

3. Estimate and Agreement:

• The cleaning service provides the client with an estimate based on the chosen package and frequency. This estimate may include details on the scope of services, pricing, and any additional charges for special requests or specific cleaning tasks.

• Once both parties agree on the terms, a formal agreement or contract may be drafted and signed.
   

4. First Cleaning Appointment:

• The first cleaning appointment is often more thorough and may involve additional tasks to bring the home up to the desired maintenance level. This initial cleaning helps establish a baseline for future regular cleanings.
   

5. Quality Check and Feedback:

• After the first cleaning, the cleaning service may conduct a quality check to ensure that the client's expectations have been met. This is also an opportunity for the client to provide feedback on the service.
   

6. Schedule Recurring Cleanings:

• Once the initial cleaning is complete, the cleaning service and the client schedule recurring appointments based on the agreed-upon frequency. This could be weekly, bi-weekly, or monthly, depending on the client's preferences.
   

7. Consistent Communication:

• Open and consistent communication between the client and the cleaning service is essential. This includes discussing any changes in cleaning needs, addressing concerns, and providing feedback on a regular basis.
   

8. Payment and Invoicing:

• The cleaning service establishes a payment and invoicing system. Recurring clients may be billed periodically, and the payment process is clarified in the agreement.
   

9. Flexibility and Adjustments:

• Over time, clients may have changing needs or schedules. A good cleaning service remains flexible and willing to make adjustments to accommodate the client's evolving requirements.